Alicia L. McCollum - Reinhart Realtors

Alicia L. McCollum

amccollum@reinhartrealtors.com

About Me

I’m no stranger to the moving process!  I was born in Niagara Falls, New York, but also lived in Albany, New York, Niagara Falls again, and Youngstown, Ohio as my family moved around with my Father’s job transfers.  Our final stop was Michigan – first in Troy and then Ypsilanti.  

I graduated with a liberal arts degree from Miami University in Oxford, Ohio.  My majors in psychology and history have served me well in my real estate career.  I believe real estate is a people business and my studies as well as the experiences I’ve had with different people in diverse areas have prepared me for the challenges and excitement of this industry.

I have enjoyed working in real estate for over twenty years.  I began my career in residential property management as a part of a leasing team for a large Ypsilanti apartment community where my focus was renewal leasing and resident retention.   I had the opportunity to develop exceptional customer service skills as I negotiated renewal leases with our residents. 

I entered the management side of the industry when I transferred to a high rise apartment community in Southfield.   While there, I was able to continue honing those customer service skills and really excel in detail work as well.   I continued to develop and enhance all of those skills when I moved back to the Ann Arbor area and entered the student housing arena as a part of the management team for a high rise student housing building on the campus of the University of Michigan. 

As a professional in property management, I used my knowledge of the industry, skill and attention to detail to help people meet their rental housing needs.  Particularly with student housing, I learned to look at problems from multiple angles and brainstorm creative solutions.  I also learned to expect the unexpected from my days in student housing!

I now use the qualities I’ve built over the years in residential and student property management to help people fulfill their home ownership dreams.  My background and property management experience also uniquely qualifies me to work with investors seeking rental properties.

I’m committed to work to keep you informed throughout the entire selling or buying process and to keep track of all of the details of real estate transactions.  I’m passionate about working with you in your specific circumstances to help you find the home that works for you or help you sell your home so you can move on with the next stage of your life.

When I’m not working for you on real estate transactions I enjoy walking, working as a greeter and singer at my church, and singing with the Ypsilanti Community Choir.

My Office

Ann Arbor - North
2200 Green Rd.
Ann Arbor, MI 48105
734-747-7777

Testimonials

I would like to take this opportunity to send you a huge "Thank You". I never could imagine the work that it takes to "sell and to buy" a house. You went above and beyond any expectations I might have. Your patience and kindness made such a serious decision of selling my home of 39 years and finding a new one enjoyable and even promoted a fun atmosphere...I want to let you know that the one we together decided was a good one for me turned out to be "the perfect one for me". God bless you for such an outstanding work and dedication to your customer. I will refer you to all who wants to sell or buy a house. You are the best ever!!

Sueli B. 2019-06-10

Alicia McCollum listed and sold our condo for us, back in August of this year. It was pleasure to work with Alicia, and she did an amazing job. She was up front and honest with everything that she said and did. She had helpful advice, she answered all our questions. She was also, good at communicating with us, letting us know what would happen at each step of the way. She was very thoughtful with our home, and our pet. When she started showing our home, she informed those coming in for a showing that we had a cat, and to not let her out the door, or lock her out of her room. She asked visitors not to track up our home in a very nice way. She even provided shoe covers for them! She had wonderful pictures of our home placed on the website, held an open house, and had an offer that we accepted within 4 days! I would and have recommended her to people we know that are wanting to sell or buy a home. It was a very pleasant experience. I just wanted you to know how great an agent she is, but I assume you already are aware.

Kim R. 2018-09-23

Alicia made the process of finding a rental home very easy! She worked very hard to find everything I was looking for in a home and gave me a variety of options. If I ever had a question, she would respond very quickly and address all my concerns. I would highly recommend her!

Joshua P.

I highly recommend Alicia McCollum to anyone needing real estate services. Alicia's local knowledge was very impressive. Process expertise - masterful. Responsiveness - immediate. Negotiation Skills - excellent. Alicia was personable as well as professional. A great support to me through the difficulty of preparing my house for market.

Judy G.

We had a great home buying experience with Alicia. She worked with our crazy schedules and went above and beyond what we were expecting to help us buy our dream home!

Jewell & Debbie M.

Thank you so much for all of your efforts to sell my home. You really put in extra effort, energy and determination. It was a rough sell and thank you very much!

Steve H.

I attribute much of our success in finding the perfect place to Alicia and will be recommending her to those searching for an agent. Alicia worked with my partner and I for over a year to find us a house that suited our taste and met our requirements. Before we began working with her, we had already been with two other agents with no success. In spite of several difficult obstacles, Alicia never wavered in her dedication to helping us find a home. She was calm and professional under multiple stressful situations and able to help us push back the closing date when we ran into difficulties. Since purchasing a house is such a happy time as well as a stressful one, having a calm and collected individual on your team should not be undervalued. Alicia will go the extra mile or two or three and brings a caring element that isn't always seen in the real estate world.

JP

Thank you again for all of your help - we truly appreciate it. The diversity here is perfect for our family. You should see the kids at the bus stop - as one neighbor said, "This neighborhood is the United Nations of Ann Arbor!" We feel really, really good about establishing roots here.

Craig & Kelly

We really appreciate all that you did for us. On behalf of our family, thank you again for your services as our real estate agent. You were a real pleasure to work with, very kind, patient, and professional. As we were looking for a home in the Oakland County area, we know it was quite the distance, for you and for us. While this made it more of a challenge in terms of time, energy, and miles, you never made us feel that the distance would have to limit us in finding the best house for our family. We appreciate all the trips you took out there, whether to show us houses or to show up on your own to have contractors come by and do estimates for the house we chose. We felt that you always had our best interest in mind, and you were great in answering all of our questions and providing information - thank you.

A & S

Very friendly. Alicia worked around my schedule which was very helpful! I gave her a list of my must haves and she delivered. She never showed me anything I couldn't afford. Alicia treated me like family, really listened to everything I had to say. Great experience.

Amanda T.

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